We support millions of customers around the world

Question, comment or concern?

For any questions about your Club Avolta status, including your points, please contact our support team via email on: clientservice@avolta.net. We will do everything we can to respond quickly.

Frequently asked questions

Club Avolta is the loyalty program of Avolta. To learn more about Avolta, visit: avoltaworld.com

 

Points are accumulated each time you shop in any Club Avolta store or restaurant in one of the airports or locations where the Club Avolta Program is available.

There are 3 membership levels: Silver, Gold and Platinum.
  • Silver: You'll automatically start at the Silver level when you sign up. Silver is your lifetime membership base, and you'll enjoy its benefits no matter what.
  • Gold: Reach Gold status by earning 2,000 points and unlock even more exclusive perks!
  • Platinum: Enjoy the ultimate level of rewards and recognition by reaching Platinum status with 5,000 points.
Club Avolta membership gives you access to a world of benefits including store discounts, special member pricing and access to lounges. You'll also receive discounts on travel insurance, hotels, car rentals and more. We're always adding new benefits so we advise checking the app regularly for the latest offers. To learn more about a specific benefit or view the terms and conditions, visit the Club Avolta App for more details.
While we strive to offer benefits globally, some are limited to specific countries or regions.
To see which benefits are available to you, simply check in your App. You'll find a complete list tailored to your location.

Your points are valid for 1 year from the date they are earned. Every purchase you make automatically extends your status for 12 more months from the date of purchase.

To find out in which countries Club Avolta is available, please check in the App.

Privacy

Your personal data is required to update your points each time you use the App. Please refer to our privacy policy, terms and conditions and cookie policy for more information.

You can access the privacy policy within the My Profile section of the App and selecting the information required.

You can access the terms and conditions within the My Profile section of the App and selecting the information required.

For any questions about your account data, please contact our support team via email on: clientservice@avolta.net

Question, comment or concerns?

For any questions about your Club Avolta status, including your points, please contact our support team via email on: clientservice@avolta.net