KrisFlyer Terms & Conditions

1.              This offer is jointly provided by (1) Dufry International AG and (2) Singapore Airlines Limited (each a “Promoter” and jointly the “Promoters”).

2.              To be eligible for this offer, a customer must be at least 18 years old, be a member of KrisFlyer and hold a valid Club Avolta account (“Eligible Customer”). In order to verify eligibility for the Offer, the Promoters may require that an Eligible Customer provide proof of age and identity.

3.              To earn KrisFlyer miles, an Eligible Customer must go to their Club Avolta App and link their KrisFlyer membership account to his/her Club Avolta account and then select that linked account as their preferred account. A KrisFlyer membership account can only be linked to one Club Avolta account and the holder of the linked accounts must be the same person.  The registered name of the Club Avolta account must match that of the registered name in the KrisFlyer account. Please note that when linking accounts and to earn miles, certain data related to you may be shared between Club Avolta and KrisFlyer.

4.              Qualifying Spend is the final price, excluding any applicable taxes, for the purchase of Eligible Goods (see below) at a Participating Club Avolta Store (see below) made by an Eligible Customer who has presented his/her Club Avolta QR Code for scanning in-store, or has logged into their Club Avolta account via Reserve & Collect when making such purchase.

5.              Earn Rate and Limits: The earn rate is 1 KrisFlyer mile per 2.5USD of Qualifying Spend. A maximum of 1,000 KrisFlyer miles can be earned per transaction. A limit of 5 transactions per day and 30 per month applies, i.e., any transactions in excess of such limits will not constitute a Qualifying Spend. If the purchased goods are returned, the KrisFlyer miles credited will be reversed automatically. 

6.              Refer to point number 15 below for a list of Participating Club Avolta Stores.

7.              Eligible Goods: With the exception of (i) products listed as non-eligible goods on the following list [Refer point number 15] or (ii) products labelled in-store to be excluded or advised as excluded by an Avolta staff member from earning KrisFlyer miles, all goods sold at Participating Club Avolta Stores are eligible to earn KrisFlyer miles.

8.              Customers should consider the governing laws in their country of origin and destination, to ensure that products purchased in our stores at the country of origin, can legally be accepted by customs at their destination.

9.              KrisFlyer miles earned will typically be awarded within 72 hours of a Qualifying Spend.

10.      Retrospective claims for KrisFlyer miles are not possible.

11.          Each Promoter reserves the right to withdraw this offer or amend these Terms and Conditions at any time without prior notice and without any liability. Each Promoter reserves the right to terminate an Eligible Customers participation in this offer and/or to deduct or reverse KrisFlyer miles earned if they believe such Eligible Customer is in breach of these Terms and Conditions, or if their use is unauthorised, fraudulent or unlawful.

12.          The Promoters and their affiliates, agents or subcontractors will not be liable or accept any liability vis-a-vis an Eligible Customer or other person for any loss or damage or for any personal injury or death arising out of or in connection with this offer, or a persons participation. Mandatory statutory rights, that cannot be excluded, are not affected.

13.          This offer shall be governed by the laws of Switzerland and be subject to the exclusive jurisdiction of Basel, Switzerland. Legal recourse against the Promoters is excluded to the extent permitted.

14.          The Promoters decisions regarding any aspect of the offer is final and binding and we will not enter into correspondence with Eligible Customers about it.

15.      Participating Club Avolta stores are:

16.        These Terms and Conditions are subject to the Club Avolta Terms and Conditions found here.